Agreement to Terms

These Terms of Service ("Terms") govern your use of the Spark Holdings website and services. By accessing or using our website, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily download one copy of the materials on Spark Holdings' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

Product Information and Availability

We strive to provide accurate product information, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Products are subject to availability and we reserve the right to limit quantities.

Pricing

All prices are listed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. We reserve the right to correct pricing errors.

Orders and Payment

By placing an order, you offer to purchase a product on and subject to the following terms and conditions:

  • All orders are subject to availability and confirmation of the order price
  • We reserve the right to refuse any order
  • Payment must be received before dispatch of goods
  • We accept major credit cards and bank transfers

Delivery and Installation

Delivery terms and conditions:

  • Delivery times are estimates and not guaranteed
  • Risk of loss and title pass to you upon delivery
  • Installation services are provided by certified technicians
  • Additional charges may apply for special delivery requirements

Returns and Refunds

We want you to be completely satisfied with your purchase:

  • Returns accepted within 30 days of delivery
  • Items must be in original condition and packaging
  • Return shipping costs may apply
  • Refunds processed within 5-10 business days
  • Custom or special-order items may not be returnable

Warranty

All products come with manufacturer warranties. Extended warranty options are available for additional purchase. Warranty terms vary by product and manufacturer.

Liability Disclaimer

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Excludes all liability for damages arising out of or in connection with your use of this website

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding your account password and for all activities that occur under your account.

Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information

Intellectual Property

The service and its original content, features and functionality are and will remain the exclusive property of Spark Holdings and its licensors. The service is protected by copyright, trademark, and other laws.

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

Governing Law

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: [email protected]
  • Phone: +44(0)7636917954
  • Address: 25 Knight Mews Hunterbury, W1G 9PN, United Kingdom

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact our customer service team. We're here to help clarify any concerns you may have.

Contact Us